Customer Service ExecutiveNavi Mumbai
Deal quickly and efficiently with customer enquiries or complaints by phone, post or email - expedite customer orders, including keeping them informed of delays or early fulfillment - proactively foresee possible delays or complications and plan strategies to avoid or minimize them - develop and implement new systems, procedures or working practices to improve customer service efficiency - Ensure the accuracy of financial records for billing purposes, occasionally negotiating an alteration to the stated price or terms and conditions as compensation to customers. - Graduate preferable...
24-08-2010 - fundoodatajobs.com
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Planner - Meetings & GroupsBangalore - Part
• Contract and Negotiate with vendors – DMC relations • Create and design Food & Beverage functions – understanding guarantees and limitations • Planning the logistics of the meeting – from meeting room setup to coordinating 100 breakouts. • Manage rooming lists and arrival/departures list – QC-ing these reports daily • Understand Attrition Guidelines and Cancellation Penalties – as they pertain to a hotel contract. • Being able to pickup and work with all interactive tools used by Corporate Meeting Solutions. • Manage multiple meetings simultaneously • Handle all...
22-08-2010 - fundoodatajobs.com
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Manager – TechnicalDelhi
Will be responsible for Operations and maintenance of the respective site. Regularly communicate with the facility and engineering agencies to ensure smooth working of all the machinery and equipments in the mall. Coordination with the entire site Engineers. Timely payment of all the bills related to electricity, water and other supplies and facilities. Collection of Machinery details and preparation of MIS Planning and organizing of the maintenance department. AMC Maintenance for all equipments. Make maintenance schedules for all equipment and areas and regulate maintenance staff in executing...
23-08-2010 - fundoodatajobs.com
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Manager – HousekeepingDelhi
Will be responsible for site cleanliness and orderliness Auditing for housekeeping services whether they are following the standard operating procedures or not. Provides training to the staff whenever required. Negotiate with the vendors for the rates for the services so that the site is perfect in terms of housekeeping Timely payment of all the bills related to vendors and other consumables. Sending reports on time and adhering to Reporting Structure. Maintains record of all costs – Direct & Indirect. To continuously make effort, to reduce cost through benchmarking against past data and...
22-08-2010 - fundoodatajobs.com
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Queries related to "billings operations" : rf planning optimization
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Dy. Manager/Manager – OperationsDelhi
Will be responsible for site logistics and site selection activities Checking for all the services whether they are following the standard operating procedures or not. Provides training to the staff whenever required. Manager should negotiate with the vendors for the rates for the services so that the customers get efficient quality at cheaper price Timely payment of all the bills related to electricity, water and other supplies and facilities Collection of Occupants reports and preparation of MIS, Daily Reporting. Maintains record of all costs – Direct & Indirect. To continuously make...
24-08-2010 - fundoodatajobs.com
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Customer EngineerWāilāl - Part
The Customer Engineer will make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on ATMs and kiosks, and single pocket proof encoders. The Customer Engineer will also assist in site preparation--including installation of cable, staging of equipment, and minor testing of equipment. The Customer Engineer may also perform required modular swaps and unit replacements or perform preventative maintenance services. Tier I workload should be 80% or greater of overall workloadThe Customer Engineer...
20-08-2010 - fundoodatajobs.com
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Assistant Manager/ Deputy Manager ( Network Engineer)Āwan
.•Good negotiating and influencing skills Job Purpose Managing the networks infrastructure Job Responsibilities •Managing Network Infrastructure for WAN and LAN •Experience in operations of a CUG with multiple service providers using leased lines, MPLS, VSATs and Internet •Vendor and telecom service provider management including BSNL, MTNL and TATA. •billing and collections from members of CUG and resolving billing issues with Service providers •Management of leased data and Internet links on 24x7 basis and Liaisoning with service providers of high uptime and troubleshooting...
15-08-2010 - fundoodatajobs.com
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Customer Care AgentWāilāl - Parts
Position is responsible for proactive handling of incoming Customer phone calls, generating work orders & planning of all incoming work order allocations received within a specific geographic territory or Customer responsibility. The CCA is also responsible for ensuring that all available resources are effectively utilized and predefined service levels are consistently achieved and contractual agreements met. Key Areas of Responsibility: • Accept ownership of creating work orders . • Proactive planning, prioritizing, and assigning all outstanding work order tasks for Customer Engineers,...
17-08-2010 - fundoodatajobs.com
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PostpayPune
- Graduate freshers are welcome to apply - Under-graduates with minimum 6 months of experience - All BE professionals should have a minimum of 6 months of work experience in an international call centre Process Description: -Identify billing related issues and explain adequately the reasons for the same -Manage customer inquiries and provide end to end resolution with regard to price plan, free data allowance, installments, payment charges and network coverage -Support post sale inquiry relating to network and handsets -Develop customer service leads for other channels -Verbally demonstrate...
12-08-2010 - fundoodatajobs.com
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Queries related to "billings operations" : report excel access
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Senior Executive - Billing -SMGGurgaon
Handling entire refund process to customer and partner and work for simplification and automation of refund process. Work for continuous improvement of CSMM and CTACRA score for recharge process. Implementing and managing partner payout process . To effectively manage billing and customer accounting activities. To evolve self care tools thereby reducing billing complaints and operational expenses. Ensuring First Time Right accounting of the customers account along with periodic Reconciliations. Functional Area : Sales, Business Development Location : Gurgaon Country : India
18-08-2010 - fundoodatajobs.com
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Queries related to "billings operations" : guest
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