Customer Service ExecutiveNavi Mumbai
Deal directly with customers either by telephone or by mail Understand and respond promptly to customer inquiries Obtain and evaluate all relevant information to handle inquiries and complaints Perform customer verifications Keep records of customer interactions and transactions Record details of inquiries, comments and complaints Record details of actions taken Communicate and coordinate with internal departments Follow up on customer interactions Perform Quality Audit on the inbound calls Do Upselling to Customers of Green Channel Products and Services Education: (UG - Any Graduate - Any...
08-01-2012 - firstsalary.com
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Multiple OpeningsIānā - Freelance - Experienced - Part
WBGS partners with its clients to ensure that their customers have a consistently great experience in the course of every interaction with the support team. Our goal is to provide the most cost-effective solution that leverages a global workforce that enables customers to get the help they need. WBGS has developed some of the most flexible tools designed to support both inbound and outbound communications. WBGS is a leading provider of IT and IT Enabled solutions and services. We leverage the right blend of innovation, business logics and industry proficiency to consistently deliver adapted,...
15-07-2011 - firstsalary.com
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Chartered AccountantsBangalore
Ernst & Young hiring Chartered Accountants : Bangalore Experience:0 - 3 Years Location:Bengaluru/Bangalore Education: UG - Any Graduate - Any Specialization PG - CA Job Description Position: Audit Senior - Assurance Work Location: Bangalore Job purpose: Your main objective is to lead teams of Audit and Advanced Audit Associates, who will carry out routine substantive and controls-based audit testing for the Assurance Global Shared Services Financial Services clients in New York. Key challenges for this role are to ensure that this team provides high quality results to the onshore team, often...
21-07-2009 - firstsalary.com
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System Administrator ( Windows)Gurgaon - Part
Talisma Corporation Pvt Ltd Company Profile Talisma (... is a global provider of Multi-channel CRM & Customer Interaction Management (CIM) solutions that enable sales, service, marketing, and contact center organizations to deliver exceptional customer service. Talisma's solutions integrate the power of email, phone, chat, and self-service with a robust and mature customer interaction management Web services platform, comprehensive analytics, and system-wide knowledgebase. Talisma's headquarters are in Bellevue, WA, with sales, services and development offices located in North America, Europe,...
18-05-2007 - firstsalary.com
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Freshers OffCampus (Software Engineer -Trainee)Be - Part
Scope International Walkin on May 9th & 10th Designation: Service Desk Executive Job Description: The objective is to be a single point of contact and provide advice, guidance and the rapid restoration of normal IT services to its Customers and Users. You are the customer- focused 'Service Team' with technical expertise, business awareness and interpersonal skills, and knowledge over a wide range of technological tools. Your primary responsibility is to facilitate the restoration of normal technology operational service with minimal business impact on the Customer within agreed service levels...
07-05-2007 - firstsalary.com
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