Incident Management AgentBoth
ATM Incident Management Call AgentsThe objective of ATM Incident Management Call Agents is to provide quality support with a high degree of customer service and timeliness.Duties and Responsibilities •Act as single point of contact for NCR Financial customers with Incident Management Services. •Take ownership of service request from customer and ensure timely and satisfactory resolution of problem. •Monitor ATM networks for NCR's ATM monitoring customers. •Provide accurate and creative solutions to user problems of moderate nature to maximize user productivity. •Escalate both...
24-08-2010 - fundoodatajobs.com
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Service Desk TechnicianIānā - Experienced
Adobe Systems Incorporated is in search of an experienced Service Desk Technician. As a member of the Service Desk, you will be responsible for providing a high level technical support and customer service to Adobe end users. You will diagnose and troubleshoot end user issues involving desktops, laptops and network services. You need the ability to work independently in a fast paced environment. You will provide Windows & Macintosh desktop and application support. Tasks will include user account administration and technical support for VPN/remote access systems. You will be expected to...
18-08-2010 - fundoodatajobs.com
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ESS Technician - Technical OperationsBangalore
• Perform hardware troubleshooting for user equipment (like Dell Desktop, Dell Laptop) and problem resolution, including coordinating repairs with vendors • Set up of new desktop equipment, both loaned and purchased and tear down of old equipment • Installation and support of desktop software and applications, including operating systems, MS Office productivity tools, and email services • Troubleshoot and resolve various file and print issues • Troubleshoot and resolve complex Linux issues • Assist team with system administration duties, including server administration (Linux and...
01-08-2010 - fundoodatajobs.com
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Queries related to "user desktop support managed service" : manager pune
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IT Computing TechnicianBangalore
Perform IT technical service delivery role including support of desktops, servers, and networks. Implement IT solutions both hardware and software to users in the program. Perform problem isolation and resolution for user IT issues. Implement and support Windows XP desktop environment, Windows 2003 servers, Video Teleconferencing, LAN-WAN infrastructure, telephony and Blackberry technologies. Identify and isolate technical issues and initiate action as appropriate. Consult with business partners to resolve complex international IT problems and issues. Represent organization in technical forums...
05-07-2010 - fundoodatajobs.com
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Queries related to "user desktop support managed service" : eaton fluid power ltd(m m group)
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Senior Engineer - Helpdesk ManagementBe
Skills: Desktop L2 , Experience Required(Description) : 1. Should be a Graduate / Dip / BE. 2. Should have around 1 Years of IT Exposure. 3. Should be Microsoft Certified Engineer. 4. Should have experience in administering the Desktop, Laptops, Servers and Backup & Peripherals. 5. Should be able to troubleshoot on Applications ,Operating System etc. 6. Should have a good working knowledge of Workflow tools like remedy 7. Should have Excellent inter-personal and communication skills with the ability to deal with users at all levels in an organisation. 8. Should have Good attitude and People...
08-02-2010 - fundoodatajobs.com
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Queries related to "user desktop support managed service" : form filling bangalore
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Support Engineer / Desktop Support EngineerBangalore
Installation, maintaining and attending day-to-day user's problem calls Installation and updating of Desktop operating system and other software Install, Configure & maintain e-mail clients Troubleshooting of operating systems (Windows XP, vista, Windows 7) Remote hardware troubleshooting Support on windows networking (wired and wireless) Remote connectivity tools DNS,DHCP Performance troubleshooting File and printer sharing services users and groups management Antivirus and Anti-spam installation and troubleshooting Installation, configuration and troubleshooting of printers, scanner and...
22-01-2010 - fundoodatajobs.com
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Sr. Manager (OSD-Oracle Apps DBA)Ūsūr
The role of Technical Project Manager is to lead project team with structured project management methodology to oversee the completion of projects. Major responsibilities include - Defining and developing SLAs, SOPs, Policies, Metrics & Onsite ???Offshore knowledge transition plans Defining of Standards and Best Practices and their implementation Hands-on Project Management with strong background of technology in Oracle Database environment Relationship management with various stakeholders Effective horizontal and vertical facilitation and communication with Business Units, Corporate Services,...
21-12-2009 - fundoodatajobs.com
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Executive ITGurgaon - Part
Daily system maintenance checks prior to the operation/business opening hours, with ongoing support during operational hours. Supports in user maintenance like creating/modifying profiles, reset passwords etc, are undertaken within agreed time scales and updates all related user records. Ensure equipment is clearly and correctly labelled and managed. Promptly escalates faults in line with set procedures to the correct support agency and resolves the problem in a timely manner. Reports all unusual occurrences to the immediate superior. Collates info and monitors on frequently occurring problems...
07-12-2009 - fundoodatajobs.com
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Network AdminPune
Configure & Setup Wintel/Unix servers and networks from new to functional Daily user administration in Active Directory / Exchange / Unix / Oracle / SQL / File & Print Log, track and resolve issues raised by Cerillion users Provide technical resource in ongoing/new projects Configure and manage of laptops and desktops Demonstrate excellent knowledge of Microsoft based applications Creation and maintenance of network admin policies and procedures Provide support to product development and delivery activities of the company . Functional Area : ITES, BPO, KPO, Customer Service, Operations...
17-08-2009 - fundoodatajobs.com
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Technical Support EngineerIānā
Education Any Degree or Diploma / 12+ (only if exceptionally good) Domain Knowledge Preferably with Hardware, OS & LAN background Certifications Optional MCSE,MCP Skills required Mandatory Installation, maintaining and attending day-to-day user's problem calls Installation and updating of Desktop operating system and other software Configuring & maintaining e-mail clients Troubleshooting of hardware, operating systems (Windows XP, vista, 2000 and 2003) Maintenance of Windows and LAN Optional Good Communication and Customer Facing skills Good Interpersonal skills Preferred Certification: MSCE,...
04-08-2009 - fundoodatajobs.com
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