Customer Relationship Officer Job Automobile Industry Mumbai - Customer Care BPOCustomer Relationship Officer Mumbai Automobile Industry Customer Relation Executive: Do the post service calls as per repair order of vehicle delivered after 3 days Ask the questions to the customer as per post service follow-up sheet. Fill out PSF customer complaint cum feedback forms for each complaint. Preparing Daily & Monthly report of PSF. Preparing Daily & Monthly report of Reminder calling . Email : ... Submit Resume
15-01-2012 - 123oye.com
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Customer Relationship Officer Job Automobile Industry MumbaiCustomer Relationship Officer Mumbai Automobile Industry Customer Relation Executive: Do the post service calls as per repair order of vehicle delivered after 3 days Ask the questions to the customer as per post service follow-up sheet. Fill out PSF customer complaint cum feedback forms for each complaint. Preparing Daily & Monthly report of PSF. Preparing Daily & Monthly report of Reminder calling . Email :
26-10-2011 - 123oye.com
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Team Leader - Call CenterHīr - Parts
Team Leader - Call Center Al-Sayer Group 1.Assign tasks and targets to the Call Center Agents. 2. Analyze the volume of calls on a daily basis and ensure that the defined Service Levels are achieved.Validate customer profile and customer contact details created by call centre agents.Update knowledge of promotions, special offers and other marketing activities to provide information to the customers 3. Monitor and evaluate the performance of the Call Center Agents and provide them with the feedback. 4. Provide On the Job Training to new joinees. 5. Resolve escalated customer issues that are not...
10-09-2009 - firstsalary.com
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